Complaint Submission Methods:
We are committed to providing the best service to our customers. If you have any complaints or suggestions, we are here to listen to you and resolve any issues you may face. You can submit your complaint through the following channels.
You can send your complaint via email to [email protected]
. We promise to respond as quickly as possible, and it will not take more than [5 business days].
You can also contact our customer service via WhatsApp at 00966536846121.
Complaint Handling Procedures:
All complaints will be responded to within [5 business days] from the date of receipt. Complaints will be thoroughly investigated to ensure the issue is resolved in the fastest possible way. After the investigation, the most appropriate solution will be provided according to our policy within [14 business days].
